Refund policy

We always want our customers to be happy and will be pleased to answer any questions about the suitability of the product you are ordering for your intended application. So if you have any problems about our product, please contact us at  Molimm24@hotmail.com

Cancellation
Due to the original design, custom services, customers do not support the cancellation of orders 24 hours after the order is placed.

Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 24 hours after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To start a return, you can contact us at luxclub7799@gmail.com. If your return is accepted, we will send you instructions on where to send your package.The customer is responsible for all return shipping costs. Items sent back to us without first requesting a return will not be accepted. Please keep a tracking number when sending out your package as proof. We are not responsible for lost return packages and it is the customer's responsibility to locate the package with the mail carrier if the package gets lost.

Refunds (if applicable)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

We always want our customers to be happy and will be pleased to answer any questions about the suitability of the product you are ordering for your intended application. So if you have any problems about our product, please contact us at  luxclub7799@gmail.com.

Cancellation
Due to the original design, custom services, customers do not support the cancellation of orders 24 hours after the order is placed.

Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 24 hours after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To start a return, you can contact us at luxclub7799@gmail.com. If your return is accepted, we will send you instructions on where to send your package.The customer is responsible for all return shipping costs. Items sent back to us without first requesting a return will not be accepted. Please keep a tracking number when sending out your package as proof. We are not responsible for lost return packages and it is the customer's responsibility to locate the package with the mail carrier if the package gets lost.

Refunds (if applicable)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Molimm24@hotmail.com

 

Goods received damaged
We check goods and pack all orders very carefully, but occasionally damage can occur in transit. Please inspect your order upon receiving and contact us within 7 days if the item is defective, damaged. Please forward picture(s) or video(s) so we can evaluate the issue and make it right.

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Goods received damaged
We check goods and pack all orders very carefully, but occasionally damage can occur in transit. Please inspect your order upon receiving and contact us within 7 days if the item is defective, damaged. Please forward picture(s) or video(s) so we can evaluate the issue and make it right.